Frequently asked questions


Payment Option Details :

After your confirmation we will send you a booking confirmation form, which has to be filled in and send back to us by fax.

At this stage we will ask you a deposit of 25% of the total amount online or  transferred to our bank account.

Upon arrival in Egypt, we will ask you, prior departure of the tour, the rest due, either by cash to our representative who will meet you or by credit card in our office in Cairo (additional 3% will be charged for payments by credit card).

Online payment

1.How safe is my credit card information's while using on Select Egypt website ?
Select Egypt is a VeriSign Secure Site. (through Arab African Bank Egypt) So information's submitted during transacting is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties.


2.Who will be the merchant in my credit card statement?
Name that would be reflected on your credit card statement is Select Egypt Travel.

Flight Reservations :
1.Are taxes and booking fees included in the prices that you show?
Yes, all prices shown include taxes and fees.


3.How do I know my reservation was confirmed ?
You will receive a confirmation email of your booking.



4.What is an e-ticket?
An E-Ticket is a form of paperless ticket where an airline issues a unique number that you can use for travel. You can find this unique number on the top of your E-ticket page issued by Select Egypt Travel.


5.How will I get my e-ticket details?
Your e-ticket details will be sent to the email address you have provided during the booking process.


Hotel reservations :
 
1.How do I know that my booking is confirmed?
Bookings made on Select Egypt Travel are absolutely confirmed. You will be sent a confirmation email upon completing the booking.


2.Can I make a booking over the phone?
Yes, you can contact our Select Egypt Travel Customer Support representatives via phone or email.

Phone: 0020129885114

Email : info@selectegypt.com

3.Can I change or cancel my hotel rooms?
We are unable to make changes to your reservation once it has been confirmed. The option to cancel a hotel reservation depends upon the policy presented at the time of your purchase.



4.How can I make a hotel booking for a destination not listed on the site?
You can send a request to us at info@selectegypt.com and we will revert to you immediately

5.Can I change my hotel booking?
You may change your hotel reservation details. However, certain charges as per the hotel policies might be applicable.


Holidays Packages Booking

1.What is a Holiday Packages ?
It is a combination of domestic flight / train and hotel accommodations with sightseeing and transfers.


2.What is the best way to search for holidays on Select Egypt Travel ?
Please visit our main holiday package page and other various special offers available on our home page and other inside pages.



3.What are the advantages of booking a holiday package with Select Egypt Travel ?
Select Egypt offers a variety of tours for Groups and Individual tourists and has been able to mastermind tour packages with great deal of efficiency. All the packages are beautifully designed with quality service by trained professionals.



4.How will I come to know that my holiday package is confirmed ?
For all the holiday packages booked with Select Egypt our reservation agents would process all your travel details and check for availability with the hotel. And later a confirmation messages will be sent to our customers via email.



5.How can I share my experience on the holiday packages booked with Select Egypt ?
We would be glad to hear from you on your feedback regarding our services, please do write to us at feedback@selectegypt.com



6.What are the cancellations charges for holiday packages?
Cancellation charges depend on the hotels and other services included on the packages and the destinations. Please contact our support team before processing the cancellation.



7.Can I make any change in a holiday package?
Yes one can always customize a package before giving us the confirmation message.



8.Is there any time period before which I need to book a holiday package?
No, not particularly but is is advisable to book the tour well in advance to get the best rate.


Online Car Booking :

1.Do I get a confirmation for the online rental car bookings ?
All the online rental car bookings are confirmed instantly which has the best rate in the market and you will get a confirmation message from our team with the details of the service you have purchased including the driver's & vehicle details. At any point of time if there is if there should be any query kindly get in touch with our support team by phone or email:
Phone : 20-2-27492300 , 27492301 , 27492302. Fax : 20-2-27057586    info@selectegypt.com